FEES &
PAYMENT POLICY
Payment Options & Receipts
We accept cash, cheque, debit, Visa, Mastercard or American Express. Payment is due when services are rendered. If you would prefer the convenience of online payment, please notify our office, and we will send you an invoice by email with directions to pay by credit card online. Pre-authorized credit card payments are also available.
If you have any questions regarding fees, alternative payment options, or our policies, please feel free to contact us. Our friendly staff are always happy to speak with you.
Insurance
Please bring your card or plan/contract and member ID numbers with you to your first appointment. We can bill directly to the following insurance plans:
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Manulife
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Sun Life
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Great West Life
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Desjardins
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Johnson Inc.
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Maximum Benefit or Johnston Group
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Chambers of Commerce Group Insurance
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Cowan
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Standard Life
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Industrial Alliance
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Blue Cross
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Green Shield
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SSQ Financial Group
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WSIB
Some plans allow for the benefits to be assigned directly to the healthcare provider, in which case, the patient is only responsible for payment of any uninsured portion of their visit(s).
Some plans allow for coordination of benefits with a secondary insurance plan; please let us know if you have secondary insurance coverage, and we will advise you how claims may be submitted. Completion of consent forms is required for each plan, and each time you have a new plan.
If you are unsure if your plan allows for direct billing or assignment of benefits, please contact our office, and we would be happy to assist you with making inquiries.
Cancellations & Missed Appointment Policy
We understand that sometimes a patient is unable to make a scheduled appointment due to unforeseen circumstances. Please make every effort to provide at least 24 hours' notice if you need to cancel or reschedule an appointment. A fee of $40 will apply for all missed appointment if adequate notice is not provided.